Terms & Conditions


When you accept our quotation or you make payment of any advance fee then you are accepting our terms and conditions.
Charges for services to be provided by  IT Solutions. is defined in the project quotation or proposal emailed to the Client. Quotations are valid for 30 days from the date sent. Unless agreed otherwise with the Client, all Project services require an advance payment of fifty (50) percent of the project quotation total as a deposit before work commences. The remaining fifty (50) percent of the project quotation total will be due upon completion of the work prior to upload to the server or release of materials. A deposit is only refundable if work has not been carried out to the approximate value of the deposit. The value of work should be calculated at $25 per hour and should include research and development time prior to design or development work being carried out.
Client Review
IT Solutions will provide the Client with an opportunity to review the appearance and content of the Project during the design phase and after the overall development is completed. On completion of the project, the work will be deemed to be accepted and approved unless the Client tells IT Solutions,Otherwise by email within ten (10) days of the date the completed project is made available to the Client.
Invoices will be provided by  IT Solutions upon completion of the work for Project and any associated services. Invoices are normally sent via email but the Client may request to receive hard copy invoices. Invoices are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) per month of the total amount due.
Turnaround Time
IT Solutions will install and publicly post or supply the Client’s project by the date specified in the project proposal, unless a delay is specifically requested by the Client or delay is due to the slow supply of Material by the Client.
Termination of services by the Client must be requested in a written notice (email or letter) and will be effective on receipt of such notice. Telephone requests for termination of services will be honored after confirmation in writing (email or letter). The Client will be invoiced for development work completed to the date of first notice of cancellation for payment in full within thirty (30) days.
The Client retains the copyright to data, files and graphic logos provided by the Client and grants  IT Solutions, the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting IT Solutions permission and rights for use of the same and agrees to indemnify and hold harmless our company and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. Evidence of permissions and authorities may be requested.
Access Requirements
If the Client’s Project is to be installed on a third-party server, The  IT Solutions must granted temporary read/write access to the Client’s storage directories. This must be accessible via FTP depending on the specific nature of the project, other resources might also need to be configured on the server.
These Terms and Conditions supersede all previous representations, understandings or agreements.

Refund Policy

Thank you for choosing us for your service needs. We strive to provide top-notch services and ensure your satisfaction. If you’re not entirely satisfied with the service you’ve received, we’re here to help.

1. Refund Eligibility

1.1. Our services are customized to each client’s needs, and as such, refunds are considered on a case-by-case basis.

.Refunds may be considered if:

  • The service provided does not meet the specifications outlined during the initial consultation.
  • There are technical issues on our end that prevent the completion of the service.

2. Refund Process

#. To initiate a refund request, please contact our customer support team within 7 days of receiving the completed service. 

#. Please provide details about the reason for the refund request, including any relevant documentation or evidence